On the fabrication of long-term uses of technologies : Dynamics of maintenance and interests around a CRM software package

Claire Dambrin 1 Bénédicte Grall 2
1 ESCP Europe - Ecole Supérieure de Commerce de Paris
2 LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action
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Conference papers
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https://hal-cnam.archives-ouvertes.fr/hal-02113622
Contributor : Bénédicte Grall <>
Submitted on : Monday, April 29, 2019 - 9:00:19 AM
Last modification on : Tuesday, September 17, 2019 - 4:38:02 PM

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  • HAL Id : hal-02113622, version 1

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CNAM | LIRSA-CNAM | UNIV-HESAM

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Claire Dambrin, Bénédicte Grall. On the fabrication of long-term uses of technologies : Dynamics of maintenance and interests around a CRM software package. 37 ième congrès annuel de l'AFC ( Association Francophone de Comptabilité), May 2016, Clermont-Ferrand, France. ⟨hal-02113622⟩

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