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Une intervention dans un EPHAD. L’animation réciproque de la discussion

Abstract : This article deals with an intervention system aimed at instituting in the organization of work the dialogical conflict on the quality of work envisaged as a means of specifically developing organizational resources to develop health at work. It shows, through the creation of a new function, the “job referent”, and the institution of an organizational device, the instance of dialogue on the job (IDM), how can the hierarchical division of the work to transform the organization. It also offers a possible way of development in the practice of clinical activity intervention. It is based on an intervention carried out since 2014 in a public medico-social establishment with nursing assistants and medico-psychological aids from the EHPAD and the nursing home for disabled adults in this structure. The article presents how the initial work of co-analysis of the activity of professionals in cross-self-confrontation made it possible to establish on the one hand, the function of the work collective as a means of action in the organization and on the other hand, deliberative and decision-making bodies on the profession. To present the results of this intervention.
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Submitted on : Monday, August 22, 2022 - 8:29:01 AM
Last modification on : Tuesday, September 27, 2022 - 10:38:38 AM

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Mylène Zittoun, Yves Clot. Une intervention dans un EPHAD. L’animation réciproque de la discussion. Psychologie du travail et des organisations, Elsevier Masson, 2020, 26 (1), pp.56-70. ⟨10.1016/j.pto.2020.01.005⟩. ⟨hal-02958818⟩

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