Skip to Main content Skip to Navigation
Conference papers

Intelligence Artificielle dans les activités professionnelles : quelles visions des acteurs concernés ?

Abstract : Numerous reflections and white papers were produced about "new" artificial intelligence (AI) systems but with little empirical data about their usefulness and consequences in the context of professional activities. Drawing on the perspective of stakeholders, the objective of this paper is to provide empirical data about the potential benefits and risks of AI in work situations and the transformations they can bring about. This exploratory study is based on a qualitative methodology combining 15 semi-directive interviews and open observations conducted during discussion lectures and workshops on AI. If the first results show that the majority of participants consider AI as a tool to help humans, they also highlight a gap between the AI functionality proposed or imagined by designers and the participants’ real needs. They also express some fears that echo the problems of automation wellstudied in the field of ergonomics. These results invite us to reflect on how the ergonomic approach can investigate these questions about the place of AI in work situations.
Document type :
Conference papers
Complete list of metadata

https://hal-cnam.archives-ouvertes.fr/hal-03186422
Contributor : Maëlle Maltaire <>
Submitted on : Wednesday, March 31, 2021 - 9:59:07 AM
Last modification on : Wednesday, April 7, 2021 - 3:35:55 PM

File

contribution-178-final.pdf
Publisher files allowed on an open archive

Identifiers

  • HAL Id : hal-03186422, version 1

Collections

Citation

Tamari Gamkrelidze, Flore Barcellini, Moustafa Zouinar. Intelligence Artificielle dans les activités professionnelles : quelles visions des acteurs concernés ?. 55ème congrès de la SELF, Jan 2021, Paris (visio), France. ⟨hal-03186422⟩

Share

Metrics

Record views

15

Files downloads

1